Privacy Policy

Last updated: January 2025

1. Introduction

ProTally ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and email address
  • License numbers and jurisdictions
  • Continuing education certificates and documents
  • Payment information (processed securely through third-party providers)

2.2 Usage Data

We automatically collect information about how you use our service, including:

  • Device information and IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Date and time of access

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Types of cookies we use:

  • Essential Cookies: Required for the service to function properly (e.g., authentication, session management)
  • Analytics Cookies: Help us understand how visitors interact with our service (e.g., PostHog, Vercel Analytics)
  • Performance Cookies: Collect information about how you use our service to improve performance

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our service
  • To comply with legal obligations
  • To protect our rights and safety
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of your personal information
  • Right to Rectification: Correct inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information (subject to legal obligations)
  • Right to Object: Object to processing of your information for certain purposes
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in the Contact Us section. We will respond to your request within 30 days.

You can also export your data at any time through your account settings, or request account deletion which will initiate the data export and deletion process.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods:

  • Account Data: Retained while your account is active and for 30 days after account deletion
  • License Information: Retained for the duration of your account plus 7 years for compliance purposes
  • Activity Records: Retained for the duration of your account plus 7 years for compliance purposes
  • Payment Information: Retained as required by financial regulations (typically 7 years)
  • Analytics Data: Retained for up to 2 years in anonymized form

When we no longer need your information, we will securely delete or anonymize it in accordance with applicable laws.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: team@protally.io